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100 Night Sleep Trial

100 night sleep trial on all mattresses

We want to make sure you have time to sleep on our products.  That’s why we offer a 100 night sleep trial to try them in your own home!  If you decide it’s not for you, returns are easy and free.

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How do mattress returns work?

  • Your trial begins when your products are delivered. If you’re not happy within the 100 nights, contact us to initiate your return.
  • We’ll arrange for a courier to remove your package. (You will not need your original box.)
  • We’ll do our best to donate your mattress to a local charity.
  • Your original form of payment will be refunded in full. (This will take 2-3 days after pickup)

Frequently asked questions

How long before I receive my order?

All Big Mattress Co® mattresses are handmade for order.  So expect 10 to 15 working days before shipment.

How does the mattress delivery work?

Our mattresses will arrive in 3 boxes to your front door.  This allows easy transportation to your room of choice.  

How do you ship your products?

We ship our mattresses through LTL nationwide carriers.  

What if I need to return my mattress?

If you’re looking to return your mattress, please contact customer service at (802) 362-8053.   From there, we will arrange a return number for pickup.